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Tag: customer service

Owning a Dance StudioPosted onJuly 22, 2020July 24, 2020

Why Off-Screen Student Engagement Is the New Essential Customer-Service Strategy

Zoom fatigue is real. Finding ways to engage your students that don’t involve a screen will keep both students and parents happy—and show the value of your business.

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Owning a Dance StudioPosted onJune 10, 2020June 11, 2020

Sign of the Times: Training Staff Is Key to Online Dance Classes

This studio owner had the foresight to identify the sticking points for teaching Zoom dance classes—like the need for silent communication methods with students—and to invest in training her teaching staff to succeed.

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Owning a Dance StudioPosted onJune 3, 2020June 3, 2020

Can You Hear Me Now? Good.

This studio owner discovered that for some families reaching out was as valuable to them as the Zoom classes she was creating.

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Owning a Dance StudioPosted onMay 26, 2020May 26, 2020

Why Celebrating Your Dance Studio’s Senior Class Is an Essential Customer Service (and Marketing!) Move

Three studios on the innovative ways they’re honoring the class of 2020—all while bringing added value to their customers and attention to their businesses.

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Small-Business News & TipsPosted onMarch 25, 2020March 26, 2020

3 New Social-Media Features That’ll Help You Stay Close to Your Customers

Recent changes in Facebook Messenger, Pinterest and Instagram features could be useful for understanding and reaching out to your customers.

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Owning a Dance StudioPosted onMarch 18, 2020March 18, 2020

3 Reasons It’s Worth Hiring a Professional Web Designer

Many people’s first impression of your dance business will come from your website, long before they’ve come in your door or met you. Here’s how hiring an outside design pro can make that experience as high-quality as possible.

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Owning a Dance StudioPosted onJanuary 8, 2020January 8, 2020

Parents as Pests Customers

Taking a customer-service approach with parents of your dance students allows you to let go of frustrations and create a satisfying customer experience that’s good for your business, too. A studio owner and a consultant offer tips.

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Dance RetailersPosted onDecember 25, 2019December 28, 2019

7 Tips to Get Dancewear Store Customers to Linger

Here’s how to make the most of the advantage you have as a local brick-and-mortar dance retailer. Tips on creating an immersive store experience that compels customers to linger—and want to return again and again.

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Dance RetailersPosted onOctober 23, 2019October 23, 2019

4 Good Reasons to Consider a Store Uniform

Practically every large retailer has some sort of dress code or uniform for its employees. As an independent local storeowner, is there anything to be gained by following suit?

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Owning a Dance StudioPosted onAugust 28, 2019October 1, 2019

Why Dance Studios Partner With Local Dance Retailers

Three dance studios discuss the unique partnerships they’ve forged with local dance stores and explain how these arrangements are good for business and their students.

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